The owners of Moxy, a growing hotel group operating several branded properties, approached ViFi after their finance function had become increasingly stretched.
Running a hotel is operationally complex. Revenue flows through multiple departments, including rooms, bar, restaurant and events, with daily financial activity coming through Opera, the hotel management system used across their sites.
Each day the team were reviewing night audit reports and daily revenue summaries, but there was no structured process in place to reconcile this operational data into the accounts.
While Opera provided detailed operational information, the group lacked a finance function capable of turning that data into reliable financial reporting.
ViFi stepped in to act as the group’s Virtual Finance Office, effectively providing a complete outsourced finance department.
Working closely with the hotel management team, we implemented clear finance processes and integrated the financial data coming from their operational systems into their accounting platform. This ensured revenue and departmental performance could be accurately tracked and reported.
Our role covered the full finance function.
We produced monthly management accounts and structured reporting for the directors, giving them a clear view of financial performance across each property.
This reporting gave the directors a much clearer understanding of how each property and department was performing.
Beyond the reporting itself, our team worked closely with the directors to help them interpret the numbers and make informed operational decisions.
As their Virtual Finance Office, we effectively became an extension of their management team, ensuring the finance function ran smoothly across all sites.
With ViFi operating as their finance department, the hotel group now has reliable financial information and far greater visibility across their business.
Daily revenue is properly reconciled, supplier payments are controlled through clear approval processes and management reporting provides a much clearer picture of performance across each site.
Most importantly, the directors no longer spend their time dealing with finance administration. Instead, they can focus on running their hotels and delivering great guest experiences, confident that the financial side of the business is being properly managed.
“Before working with ViFi it was difficult to stay on top of the numbers across the business. Their team stepped in and effectively became our finance department.
We now have clear reporting, better financial control and far less stress around the day to day admin. It has made a huge difference to how we run the business.”
