Right at Home is one of the UK’s leading care franchises, known for delivering high-quality, person-centred home care. For one franchisee in the network, rapid business growth brought both success and strain. While demand for care services was rising steadily, the financial and administrative workload behind the scenes was becoming overwhelming.
The owner – deeply committed to supporting clients, carers, and local operations – found themselves increasingly bogged down by financial admin. From managing payroll for care staff to handling supplier invoices and reconciling accounts, time and focus were being pulled away from the heart of the business: delivering exceptional care.
After attending the annual Right at Home franchise conference, the owner heard glowing recommendations about UK Finance Team from other franchisees in the network. They were seeking a trusted partner who understood the unique pressures of the care sector – especially the importance of smooth payroll cycles, regulatory compliance, and cash flow management. They chose UK Finance Team because of:
We designed a fully outsourced finance solution tailored to the realities of a growing care franchise – with a clear focus on relieving operational pressure and building a foundation for growth.
We started by taking over the franchisee’s financial operations end to end. From processing payroll on time for care teams to managing suppliers and preparing VAT returns, our team ensured everything was handled accurately, promptly, and in full compliance. We introduced streamlined workflows through Xero and connected apps, reducing manual tasks and giving the owner better visibility at a glance.
We also implemented robust reporting tools and monthly forecasting support, giving the business a clear view of profitability and helping the franchisee make informed decisions about hiring, expansion, and service delivery. Key support included:
With UK Finance Team managing the finance function, the business was able to operate with far greater clarity and efficiency. The franchisee could shift their attention back to what matters most – building a resilient care team, nurturing client relationships, and growing the service with confidence.
Financial systems became more streamlined, freeing up valuable time while enhancing visibility into performance and profitability. With better planning tools and dependable support, the business was able to grow without the financial chaos. Measured outcomes included:
